Returns & Exchanges

At World of Asaya, we want you to be completely satisfied with your skincare journey. If a product doesn't meet your expectations, we offer a hassle-free 30-day return policy for items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return within 30 days of delivery.

• 2.
  Prepare the Package

  Place the unused product in its original packaging, ensuring the security seal is intact and all promotional materials are included.

• 3.
  Schedule a Pickup

  Once your request is approved, we will arrange a complimentary courier pickup from your address at a time that is convenient for you.

• 4.
  Receive Your Refund

  After our quality team inspects the return, your refund will be processed back to your original payment method within 7-10 business days.